Terms of service

Overview

This website is operated by Patch Of Green Private Limited (operating under the brand name Slobberman.dog). Throughout the site, the terms “we”, “us”, and “our” refer to Slobberman.dog. Slobberman.dog offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing an item, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional policies referenced herein or hyperlinked. These Terms apply to all users of the site, including browsers, customers, merchants, and contributors of content.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms.

Section 1 – Online Store Terms

By agreeing to these Terms, you represent that you are at least the legal age of majority in your state of residence. You may not use our products for any unauthorized or unlawful purpose, nor may you violate any applicable laws in your jurisdiction (including copyright and intellectual property laws). A breach of any Term will result in an immediate cessation of Services and account termination.

Section 2 – General Conditions

We reserve the right to refuse service to anyone for any legitimate reason at any time. You acknowledge that your content (excluding encrypted credit card information) may be transferred unencrypted over various networks. Credit card data is always encrypted during transit across networks. You agree not to duplicate, reproduce, sell, or exploit any portion of the Service without express written permission from us.

Section 3 – Small-Batch Formulation & Natural Product Variance

  • Product Characterization: Slobberman.dog manufactures small-batch pet nutrition utilizing natural ingredients, formulated for high bioavailable protein density.
  • Variance Disclaimer: Unlike large-scale industrial producers that utilize chemical plasticizers, starches, and artificial binders to produce uniform pieces, our craft extrusion process yields natural variations in piece geometry, sizing, surface fissures, and bite firmness between production batches.
  • Non-Defect Status: Natural physical, dimensional, or aromatic variations between production runs are an inherent reality of whole-ingredient manufacturing and do not constitute a defect, deficiency in service, or deviation from product specifications.
  • Accuracy of Representations: Material on this site is provided for general informational purposes. Feeding requirements vary by individual pet metabolism, activity level, and breed disposition.

Section 4 – Price & Service Modifications

Prices for our products are subject to change without prior notice. We reserve the right to modify, adjust, or discontinue any product line or service without liability to you or any third party.

Section 5 – Products, Orders & Fulfillment

Certain products may be available exclusively online through the website in limited production runs. All purchases are governed strictly by our Return & Refund Policy and Shipping Policy. We reserve the right, exercisable at our discretion, to limit the sales of our products to any individual, household, geographical region, or jurisdiction.

Section 6 – Accuracy of Billing & Shipping Details

You agree to provide complete, current, and accurate purchase, delivery, and account details for all orders placed on our store. You agree to promptly update details so transactions can be finalized and customer notices transmitted. We reserve the right to cancel or reject orders that, in our judgment, appear to be fraudulent, placed by unauthorized distributors, or contain invalid delivery coordinates.

Section 7 – Third-Party Services & Payment Gateways

Our store is hosted on Shopify Inc. and utilizes third-party payment gateways (e.g., Razorpay) and logistics networks. Your engagement with third-party tools is governed by their respective operational terms. We hold no liability for interruptions, failures, or acts of third-party platforms.

Section 8 – User Reviews, Submissions & Public Remarks

If you submit comments, suggestions, proposals, or product reviews, you grant us an unrestricted, perpetual license to use, publish, edit, and distribute those materials across any media.

You agree that your submissions will not violate third-party rights, nor contain defamatory, abusive, obscene, or unlawful material. Any bad-faith attempt to utilize public review mechanisms, threats of negative ratings, or social media harassment to extort non-contractual refunds or free merchandise will be met with immediate account blacklisting and appropriate civil and criminal legal action.

Section 9 – Prohibited Uses & Zero Tolerance for Abuse

In addition to other prohibitions set forth in these Terms, you are prohibited from using the site or its content:

  • For any unlawful purpose or to solicit others to perform unlawful acts.
  • To violate any national, state, or municipal regulations, laws, or ordinances.
  • To infringe upon or violate our intellectual property rights or the rights of others.
  • To harass, abuse, insult, defame, slander, disparage, intimidate, shout at, or use hostile language toward our employees, support personnel, or logistics representatives.
  • To submit false, misleading, staged, or fraudulent delivery damage claims.
  • To upload viruses, automated scripts, or malicious code.
  • To scrape, crawl, or harvest commercial data from this site.

Engaging in prohibited conduct empowers us to immediately terminate your access, cancel pending consignments, and revoke account privileges.

Section 10 – Disclaimer of Warranties; Limitation of Liability

We do not warrant that your use of our service will be uninterrupted, timely, or error-free. All products and services delivered to you are provided "as is" and "as available" for your consumption, without warranties of any kind, whether express or implied.

In no event shall Patch Of Green Private Limited, our directors, officers, employees, affiliates, agents, contractors, or suppliers be liable for any injury, loss, claim, or direct, indirect, incidental, punitive, or consequential damages of any kind—including, without limitation, lost profits, lost revenue, replacement costs, transit delays, or domestic storage compromises—arising from your use of the Service or any products procured through the Service.

Section 11 – Indemnification

You agree to indemnify, defend, and hold harmless Patch Of Green Private Limited, its directors, officers, employees, and affiliates from any claim, demand, liability, or expense (including reasonable legal fees) asserted by any third party resulting from your breach of these Terms of Service or violation of applicable law.

Section 12 – Severability & Entire Agreement

If any provision of these Terms is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the maximum extent permitted by applicable law, and the remaining provisions shall remain fully valid and binding.

These Terms of Service and any policies published on our website constitute the entire commercial and operational agreement between you and Patch Of Green Private Limited.

Section 13 – Governing Law & Exclusive Jurisdiction

These Terms of Service, all commercial transactions, and any dispute or claim arising out of or related to your interactions with Slobberman.dog shall be governed exclusively by the laws of India. The courts, consumer disputes commissions, and tribunals in Bengaluru, Karnataka, India shall hold sole and exclusive territorial jurisdiction over any legal proceeding.

Section 14 – Statutory Company Information

  • Legal Entity Name: Patch Of Green Private Limited
  • Brand Name: Slobberman.dog
  • Corporate Identification Number (CIN): U52609KA2022PTC162650
  • GSTIN: 29AANCP0019N1ZQ
  • Operational Address: Unit 6, 24/10, Dr. Vishnuvardhan Road, MM Palya, 7th Sector, HSR Layout, Bengaluru, Karnataka – 560068, India
  • Registered Address: 673, 1st Floor, 17 C Main, Koramangala, Bengaluru, Karnataka – 560095, India
  • Official Support Channels: woof@slobberman.dog
  • Corporate Contact Desk: +91 8123724693 [Whatsapp Only]