Privacy policy

Last Updated: 24th October 2026

This Privacy Policy describes how Patch Of Green Private Limited (operating as Slobberman.dog, the "Site", "we", "us", or "our") collects, uses, handles, and discloses your personal information when you visit, use our services, or make a purchase from www.slobberman.dog (the "Site") or otherwise communicate with us.

By visiting our Site, creating an account, or purchasing our products, you consent to the data collection and processing practices described herein. If you do not agree with this policy, please refrain from using our Site.

1. Information We Collect

We collect information directly from you, automatically through your device interactions, and via verified third parties:

  • Directly Submitted Information:
    • Contact information (name, billing address, shipping destination, phone number, email address).
    • Transaction details (order items, purchase dates, payment confirmations).
    • Account credentials (usernames, encrypted passwords).
    • Customer support interactions (inquiries, ticket details, email correspondence, feedback submissions).
  • Automatically Collected Usage Data (Cookies & Pixels):
    • Device parameters (IP address, operating system, browser type, device identifiers).
    • Navigational data (pages viewed, time spent on pages, links clicked, referral URLs).
  • Third-Party Integrations:
    • E-commerce infrastructure powered by Shopify Inc.
    • Payment gateways (e.g., Razorpay) that process financial credentials securely under PCI-DSS compliance.
    • Logistics aggregators and courier networks that process delivery coordinates and contact details to fulfill orders.

2. How We Use Your Information

We process your personal information strictly for legitimate commercial and operational purposes:

  • Fulfillment of Contract: Processing transactions, arranging third-party logistics fulfillment, transmitting order updates, and managing customer service inquiries.
  • Security & Risk Mitigation: Detecting, verifying, and mitigating potential fraud, duplicate shipment disputes, abusive communications, and unauthorized account access.
  • Communication & Support: Responding to support inquiries, tracking shipment issues, and providing operational announcements.
  • Statutory Compliance: Maintaining accounting records, complying with tax regulations (GST), responding to lawful statutory requests, and protecting our legal rights.

3. Disclosure of Information to Third Parties

We do not sell your personal data for monetary consideration. We share information only with trusted third parties under contractual obligations:

  • Operational Service Providers: Shopify (platform hosting), logistics and freight partners (Delhivery, Ekart, Porter, Rapido, etc.), and payment gateways (Razorpay).
  • Corporate & Legal Compliance: Government bodies, regulatory authorities, or law enforcement where mandated by applicable Indian statutes, or in connection with formal recovery proceedings, fraud prevention, or contractual enforcement.

4. Data Security & Storage

We employ technical and administrative security measures to protect your data. Payment card transactions are processed over encrypted networks through certified gateways and are never stored on our local servers. While we maintain rigorous controls, no internet-based transmission is 100% immune from security compromise; users are advised to safeguard their account credentials.

5. Your Rights Under Indian Data Regulations

Subject to verification, users possess rights to:

  • Access the personal data held about them.
  • Request rectification of inaccurate or outdated personal details.
  • Request erasure of personal data that is no longer necessary for ongoing orders, statutory tax audits (GST), or pending legal claims.
  • Opt out of promotional newsletters or promotional text communications at any time.

6. Grievance Officer & Statutory Contact

In compliance with Rule 5(3)(a) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 and the Digital Personal Data Protection regulatory framework, questions or grievances regarding personal data should be directed to:

  • Designation: Grievance Officer
  • Operating Entity: Patch Of Green Private Limited
  • Corporate Address: Unit 6, 24/10, Dr. Vishnuvardhan Road, MM Palya, 7th Sector, HSR Layout, Bengaluru, Karnataka – 560068, India
  • Registered Address: 673, 1st Floor, 17 C Main, Koramangala, Bengaluru, Karnataka – 560095, India
  • Corporate Email: mommy@slobberman.dog / woof@slobberman.dog
  • Corporate Identification Number (CIN): U52609KA2022PTC162650
  • GSTIN: 29AANCP0019N1ZQ