Shipping policy
We ship to every Indian pin code, free.
COD orders require a non-refundable Shipping deposit and an additional fee – both of these go directly to the courier.
For metro cities, the orders will be delivered in 3-4 working days and for other cities, it will be delivered in 4-5 days. It may take more days depending on the pincode.
When you place an order, we will estimate delivery dates based upon the availability of your item(s) and your shipment's destination. The estimated delivery dates may however differ from actual delivery dates and our failure to comply with the estimated delivery date will not give rise to any cause of action against us.
If there is any further delay in shipping the products, please escalated to us at - https://wa.me/918123724693
We may use high quality corrugated shipping box and/or plain tamper proof courier bag to reduce in transit breakage and pilferage.
Our courier partner captures non-delivered items information in real time and tries to deliver next day.
Domestic / International Shipping:
Shipping charges will be calculated based on the location and weight of the products. Even though we try our best to ensure on-time delivery, there are certain conditions under which the delivery may get delayed:
* Incorrect shipping address
* Incorrect PIN code
* Nobody available at shipping address
* Extreme weather conditions
* Other Force Majeure
* Unforeseen circumstances beyond the Control of our logistics partners
We send you a confirmation email / SMS/ Whatsapp once the order is shipped and another email when the order is delivered.
Our Courier partner will deliver the product to you at the address provided by you.
You may collect it after signing the acknowledgement with Contact No. It is mandatory to give Telephone # or Mobile # of the person who receives the package.
The customer should possess any one of the following documents as ID proof to take delivery of the product:
- PAN Card
- Driving License
- Passport
- Voter ID Card
- Aadhar Card
Product may however not be delivered in case of non availability of above ID Proofs.
Shipping charges are non-refundable.
For any further enquiry please contact us at woof@slobberman.dog
Porter/ Local Deliveries -
We offer same day delivery to most pin codes in Bangalore, through hyperlocal deliveries using Porter/Rapido.
These deliveries may or may not include a fee, depending on delivery distance and order value.
Orders in Bangalore will be delivered the same day only if the parent select the local delivery/porter option. If the parent select the "Express Courier" option at checkout instead, the shipment will most likely be couriered
Orders placed before 4 PM, Monday to Saturday, are eligible for same day delivery.
Store Pickups -
Store pick ups can only be facilitated for orders placed before 4 PM on Monday to Saturday.
Working Hours -
Monday to Saturday, 10 AM to 6 PM.
Please allow until working hours resume for a response, if you contact us outside of operating hours.